Welcome to Promnexa. These Terms and Conditions outline the rules, responsibilities, and guidelines for using our website and digital marketing services. By accessing or using our website, you agree to comply with these terms.
Please read these Terms and Conditions carefully before using our website or requesting services from Promnexa. If you do not agree with any part of these terms, please do not use our website or services.
Website Usage
By visiting Promnexa’s website, you agree to use it only for lawful purposes and in a way that does not harm, restrict, or interfere with the website’s functionality or other users’ experience.
You must not:
- Use the website for illegal activities.
- Attempt to gain unauthorized access to our systems.
- Copy, modify, or distribute website content without permission.
- Use our content, branding, or materials for misleading purposes.
Promnexa reserves the right to restrict access to users who violate these terms.
Digital Marketing Services
Promnexa provides digital marketing services, including SEO, paid advertising, content marketing, social media marketing, website optimization, and other online growth solutions.
The scope of services, deliverables, timelines, and pricing will be discussed and agreed upon before starting any project.
Marketing results may vary depending on factors such as industry competition, website condition, budget, market trends, and customer behavior. While we use professional strategies and best practices, we do not guarantee specific rankings, traffic numbers, leads, or revenue outcomes.
Client Responsibilities
To ensure successful project completion, clients agree to provide accurate information, required access, and necessary materials when requested.
Client responsibilities may include:
- Providing correct business information and project requirements.
- Sharing website access, advertising accounts, or relevant resources when required.
- Reviewing and approving project updates within a reasonable timeframe.
- Providing feedback and approvals to avoid unnecessary delays.
Delays caused by missing information, approvals, or access may affect project timelines.
Payments and Billing
Clients agree to pay all fees according to the pricing and payment terms discussed before project commencement.
Payment terms may vary depending on the service package or project agreement.
Failure to complete agreed payments may result in suspension or termination of services until outstanding payments are resolved.
Refund Policy
Due to the nature of digital marketing services, payments for completed work, delivered services, or ongoing campaigns may not be refundable.
Any refund requests will be reviewed based on the project status, service agreement, and work already completed.
Clients are encouraged to discuss project requirements clearly before making payments.
Service Modifications
Promnexa reserves the right to update, modify, or discontinue any service, feature, or website content at any time without prior notice.
Changes may be made to improve service quality, follow industry standards, or adapt to new digital marketing trends.
Intellectual Property Rights
All website content, including text, graphics, logos, designs, and other materials available on Promnexa’s website, are protected by applicable intellectual property laws.
You may not reproduce, republish, distribute, or use our content without written permission.
Any content created specifically for clients will be handled according to the terms agreed upon in the project agreement.
Third-Party Links and Services
Our website may include links to third-party websites, tools, or platforms. These links are provided for convenience and informational purposes.
Promnexa does not control or take responsibility for the content, policies, security, or practices of third-party websites.
Users should review the terms and privacy policies of third-party services before using them.
Limitation of Liability
Promnexa is not responsible for any direct, indirect, incidental, or consequential losses resulting from:
- Website usage or inability to access the website.
- Changes in search engine algorithms or advertising platforms.
- Third-party service interruptions.
- Business decisions made based on information from our website.
We provide services with professional care but cannot guarantee uninterrupted results due to external factors beyond our control.
Confidentiality
Promnexa respects client confidentiality and handles business information responsibly.
We will not share confidential client information with unauthorized parties unless required by law or necessary to provide agreed services.
Termination of Services
Either party may terminate a service agreement according to the terms discussed during the project agreement.
Promnexa may suspend or terminate services if:
- Payment obligations are not fulfilled.
- Client provides misleading or harmful information.
- The project violates legal or ethical guidelines.
Any outstanding payments for completed work remain the responsibility of the client.
Changes to These Terms
Promnexa may update these Terms and Conditions from time to time to reflect changes in business practices, services, or legal requirements.
Updated terms will be published on this page. Continued use of our website after changes means you accept the revised terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
Email: support@promnexa.com
Website: promnexa.com